世界が認めるオンラインチケットシステム

Email Support

 
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Here we accept questions about online ticket.
Please fill in following informations and send question to us.(* is Required Field)

- Please make sure to enter correct email address to receive our reply email.
- Our reply email will be sent from support@e-tix.jp. Please accept email from this email address.

- Please note that any of purchase inquiry must be inquired by the purchaser oneself.
- We accept your question 24hrs.
- We reply to your question in order of precedence during weekday from 9:00AM to 6:00PM.
* In the case of emergency, we handle your question immediately overtime.
* Depend on inquiry, we will contact you via phone call. Also, please note that it may take several days to answer your question.

YOUR NAME
If you have purchased ticket then please enter the same name that you entered at the purchase.
YOUR CONTACT INFORMATION
If you have purchased ticket then please enter the same email address that you entered at the purchase.
please enter again for confirmation
TICKET INFORMATION
Please enter about ticket information which you have purchased or wish to purchase.
If you already purchased ticket
INQUIRY
Handling of Personal Information

- We "K.K. ETIX DATA FARM" use your entered information as follows.

  • We only use your entered information to support your question.
  • We may contact you via email or phone call to make a confirmation.
  • If there is any mistype of your contact information during purchase, we may correct those information with the information that you are providing on this inquiry form.

- In principle, without obtaining the prior consent of the applicant, the personal information is not offered or disclosed to a third party except an event organizer / an event promoter.

- Please contact us via email address below if you want to request us a correction or expunction to your entered information.

• support@e-tix.jp
• Contact: K.K. ETIX DATA FARM Administrative Headquarter Information Security Branch

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